At desireestapleton.com, provided by Desiree’ Stapleton & Company, LLC.,(hereinafter referred to as “DS&Co” or “we/us”) we are fully aware of the importance of your privacy. We would, therefore, like to take this opportunity to give you a quick overview about our security measures and how we protect your personal data.

This Privacy Policy explains how information about you is collected, used and disclosed by DS&Co and our subsidiaries when you use our Desiree’ Stapleton: Self-Help app. Regarding the Service, we comply with the applicable laws and regulations.

As you use our Service we want you to know how we collect, store and process your information. We created this Privacy Policy for you to get all the information you need to protect your privacy. We would like you to carefully read all the information we provide you and if there are any questions left, please do not hesitate to contact us at any time.

Please note: if you wish to contact customer support for an app you are using, you can find their information in the settings of your app via the button: “Report a Problem”. For further privacy policy information, please contact: support@desireestapleton.com

1. What kind of information qualifies as Personal Data?

“Personal Data” shall mean any information relating to an identified or identifiable natural person (‘Data Subject’), e.g. your name, your address, your telephone number or your e-mail address. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

2. What kind of data do we collect?

We collect data you directly provide us with when submitting any kind of information to us, e.g. when you sign up for an account. Even though you do not directly provide us with any Personal Data we may collect anonymous information about you.

‍2.1 Information you submit to us 

The use of our Desiree’ Stapleton: Self-Help app may require you to create an account. When you create an account we will ask you for your Personal Data, in particular for your name, postal address and email address.

2.2 Information we get from your use of Service

As described in sec. 2 we may collect information concerning your usage behavior. We may collect different data in this regard. For example we may collect information about how you got to our Website and how you use our Service. This means we may take a look on operating systems you use our Service with. We also may aggregate which parts of our Service you use the most.

3. How will the information be used by us?

Unless you give us your separate and express consent to other uses of your Personal Data, we collect, store and process the Personal Data that you submit to us only to the extent required for you to use our Service, or to the extent that such use is allowed in accordance with other legal provisions, even without your consent, in particular for responding to your inquiries.

The Personal Data you directly submit to us will only be used to identify you as a customer of our Service, to contact you if necessary and to issue invoices. We will store all Personal Data you submitted directly to us in our database. All Personal Data will be handled by the Desiree’ Stapleton: Self-Help app in strict confidence according to legal provisions.

Besides, we only collect anonymous information about you to provide better service to all of our users. We will use the anonymous information to evaluate our Service activities and improve our Service.

4. Will we share your data?

We will only transfer or process personal data to third parties if this is required for statutory or legal reasons and/or if we have your explicit consent to do so. One third party we share the data with is Passion.io, Independence284 GmbH.

We shall be entitled to collect, process and use your personal data for the purpose of identifying, delimiting and removing malfunctions and errors in the Service. If the requirements are met, we may collect, process and use personal data that is necessary to uncover any unlawful use of the Service. In accordance with prevailing legal provisions, we may provide information to criminal prosecution authorities and courts for prosecution purposes.

We use this information to provide our authors and/or owners with the Services, including supporting and processing orders, risk and fraud screening, authentication, and payments. We also use this information to improve our Services.

When and why do we share this information with third parties?

  • DS&Co works with a variety of third parties and service providers to help provide the Desiree’ Stapleton: Self-Help app with the Services and we may share personal information with them to support these efforts.
  • We may also share your information in the following circumstances:
    • to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.
    • If the Desiree’ Stapleton: Self-Help app directs us to transfer this information (for example, if they enable a third party app that accesses customer personal information).
    • to conform to legal requirements, or to respond to lawful court orders, subpoenas, warrants, or other requests by public authorities (including to meet national security or law enforcement requirements).
  • Personal information may also be shared with a company that acquires our business or the business of an author and/or owner whose app you visit or access, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding.

12. Security

We employ technical and organizational measures including two-step verification process, password and physical security measures in order to safeguard the Service against loss, theft, misuse, destruction, access, alteration or the disclosure of your data by unauthorized persons. Despite regular controls a complete protection against all dangers is, however, not possible. The access to your account is possible only after entering your personal password. You should always treat your access information confidentially.

13. Your rights

The Federal Data Protection Act guarantees you rights to information, correction, deletion or blocking of your personal data. Upon request, we shall provide you with the information on the stored data relating to your person, free of charge and without delay. The information can be provided electronically, if desired. In cases regulated by law we are obliged, upon request, to correct, block or delete the data stored about you. Please direct all requests directly to: support@desireestapleton.com.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

14. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

15. Changes 

We may change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. If we make changes, we will notify you by revising the date at the bottom of the policy and, if the changes are significant, we will provide you with additional notice (such as adding a statement to our Website). To better protect your privacy you may review the Privacy Policy whenever you access the Service to stay informed about our information practices.

16. Contact

For further information, please contact support@desireestapleton.com.